Indian IT giant Infosys has secured a massive £1.2 billion (over ₹14,000 crore) deal from the National Health Service Business Services Authority (NHSBSA) to develop and manage a next-generation workforce management platform for the UK’s National Health Service (NHS).
The 15-year engagement will replace the NHS’s existing Electronic Staff Record (ESR) system — a critical infrastructure currently used to manage payroll and HR operations for over 1.9 million employees across England and Wales.
About the New NHS Workforce Platform
The upcoming platform aims to modernize workforce operations across the NHS by integrating recruitment, onboarding, payroll, and career management into a unified digital system. It will leverage artificial intelligence (AI) and data analytics to enhance efficiency, automate workforce planning, and improve employee experience.
Infosys will use its AI platform “Infosys Topaz” and global expertise in digital transformation to build the solution.
“We are proud to partner with NHSBSA to deliver a platform that drives efficiency today and empowers the NHS into the future,” said Salil Parekh, CEO and MD of Infosys.
Strategic Importance for NHS
Michael Brodie, Chief Executive of NHSBSA, described the project as a strategic transformation beyond just replacing an old system.
“This goes far beyond simply replacing ESR — it will be a strategic enabler for building a workforce that is fit for the future,” Brodie stated.
The new data-driven system will align with NHS’s broader workforce objectives, helping optimize resources and strengthen service delivery across public healthcare in the UK.
Market Reaction
Following the announcement, Infosys shares ended slightly lower on Thursday — closing at ₹1,488.40 (–0.35%) on the NSE and ₹1,489.80 (–0.21%) on the BSE. The company’s market capitalization stood at ₹6.18 lakh crore.
Despite the marginal decline, analysts expect the long-term strategic contract to boost Infosys’s UK business portfolio and strengthen its position in the global public sector IT services market.
Originally published on newsworldstime.com.
Originally published on 24×7-news.com.
